CN114930377A - Report pen holding auxiliary system and report pen holding auxiliary method - Google Patents

Report pen holding auxiliary system and report pen holding auxiliary method Download PDF

Info

Publication number
CN114930377A
CN114930377A CN202180008950.7A CN202180008950A CN114930377A CN 114930377 A CN114930377 A CN 114930377A CN 202180008950 A CN202180008950 A CN 202180008950A CN 114930377 A CN114930377 A CN 114930377A
Authority
CN
China
Prior art keywords
question
answer
model
user
copy
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN202180008950.7A
Other languages
Chinese (zh)
Inventor
浅原彰规
金泽拓也
森田秀和
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hitachi Ltd
Original Assignee
Hitachi Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitachi Ltd filed Critical Hitachi Ltd
Publication of CN114930377A publication Critical patent/CN114930377A/en
Pending legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/166Editing, e.g. inserting or deleting
    • G06F40/186Templates
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • G06Q30/0203Market surveys; Market polls

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Tourism & Hospitality (AREA)
  • Economics (AREA)
  • Human Resources & Organizations (AREA)
  • General Business, Economics & Management (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Data Mining & Analysis (AREA)
  • Artificial Intelligence (AREA)
  • General Engineering & Computer Science (AREA)
  • Computational Linguistics (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Primary Health Care (AREA)
  • Game Theory and Decision Science (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

具有:文档模型决定部,其根据针对选择式提问的回答和决定针对回答的进一步的提问的提问决定模型,决定储存了向用户提示的文案的模板的文档模型;模板应用部,其根据决定出的文档模型和回答或者进一步的回答,进行用于提问储存在文档模型中的文案的模板中不足的内容的记述式提问,将针对该记述式提问的回答应用于文案的模板;以及提示处理部,其将应用了针对记述式提问的回答的文案的模板作为向用户提示的文案进行提示。

Figure 202180008950

There are: a document model decision unit that decides a document model storing a template of a copy to be presented to the user based on an answer to the selective question and a question decision model that decides a further question for the answer; a template application unit that determines a document model based on the decision. the document model of the document model and the answer or further answer, perform a descriptive question for questioning the content that is insufficient in the template of the copy stored in the document model, and apply the answer to the descriptive question to the template of the copy; and a prompt processing unit , which presents a template to which a copy of an answer to a descriptive question is applied as the copy to be prompted to the user.

Figure 202180008950

Description

报告书执笔辅助系统、报告书执笔辅助方法Report writing assistance system, report writing assistance method

技术领域technical field

本发明涉及辅助报告书执笔的报告书执笔辅助系统、报告书执笔辅助方法。The present invention relates to a report writing assistant system and report writing assistant method for assisting report writing.

背景技术Background technique

在各种研究开发、调查中,能够得到从业者确认出的事实、经验法则。这些隐式知识对于雇用该从业者的雇主而言是价值极高的信息,希望不限定于该从业者而在多个从业人员中共享。该目的下,大多采用制作并共享报告书等的对策。但是,在报告书的执笔中,会产生基于执笔者的写作技能的信息传递的质量的偏差。即,难以习得向读者不多不少地传递信息的写作技能,导致传递的遗漏、误解的产生。Facts and rules of thumb confirmed by practitioners in various research and development and investigations. Such tacit knowledge is extremely valuable information for the employer who employs the practitioner, and it is desired to be shared among a plurality of practitioners not limited to the practitioner. For this purpose, countermeasures such as creating and sharing reports are often adopted. However, in the writing of the report, there is a deviation in the quality of the information transmission based on the writing skills of the writer. That is, it is difficult to acquire the writing skills of conveying information to readers more or less, resulting in omissions and misunderstandings.

另外,作为其他问题,还存在写作所花费的劳力的问题。一般从白纸的状态开始写作的难度高,需要时间。因此,大多预先准备报告书的模板,以与此相应的形式进行执笔作业。但是,在该方法中模板仅能够利用较少的模式。这是因为,若模板过多,则利用者无法判断应从其中选择哪个模板。因此,一般按领域准备若干模板。例如,有时准备了实验的报告书的模板,但无法进行根据实验的内容、结果而使用不同的模板等细致的应对。如果仅从多个模板中选择特定的模板,则能够应用文档检索等方法,但对于该方法,利用者必须能够充分掌握所准备的模板且利用者自身必须能够判断使用哪个模板,这是非常困难的。In addition, as another problem, there is the problem of labor required for writing. It is generally difficult to start writing from the state of blank paper, and it takes time. Therefore, in many cases, a report template is prepared in advance, and writing work is performed in a format corresponding to this. However, in this approach the template can only utilize a few patterns. This is because when there are too many templates, the user cannot judge which template should be selected from among them. Therefore, several templates are generally prepared by field. For example, a template for an experiment report may be prepared, but detailed responses such as using a different template depending on the content and result of the experiment cannot be performed. If only a specific template is selected from a plurality of templates, a method such as document retrieval can be applied, but this method requires that the user can sufficiently grasp the prepared template and the user himself must be able to determine which template to use, which is very difficult of.

现有技术文献prior art literature

专利文献Patent Literature

专利文献1:日本特开2008-262432号公报Patent Document 1: Japanese Patent Laid-Open No. 2008-262432

专利文献2:日本特开2004-102818号公报Patent Document 2: Japanese Patent Laid-Open No. 2004-102818

发明内容SUMMARY OF THE INVENTION

发明要解决的课题The problem to be solved by the invention

在专利文献1中,公开了通过将隐患事例输入到表格来应用于模板来生成报告书的技术。但是,在该方法中,无法从多种模板中选定适当的模板来使用,如果应报告的内容无法明确化,则无法使用。Patent Document 1 discloses a technique of generating a report by inputting a problem case into a table and applying it to a template. However, in this method, an appropriate template cannot be selected and used from a variety of templates, and it cannot be used unless the content to be reported cannot be clarified.

在专利文献2中,公开了利用概念性的关键字来检索提问文,由此,容易维护针对提问的回答数据的技术。根据该方法,能够概念性地检索模板,但利用者依然必须自己确定应使用的模板,因此,这并不容易。Patent Document 2 discloses a technique for retrieving question texts using conceptual keywords, thereby facilitating maintenance of answer data for questions. According to this method, the template can be conceptually searched, but it is not easy for the user to determine the template to be used.

本发明是考虑这样的状况而完成的,其目的之一在于提供一种能够在不花费很多工夫的情况下将仅利用者记忆的信息容易地反映到文档中的报告书执笔辅助系统、报告书执笔辅助方法。The present invention has been made in consideration of such a situation, and an object of the present invention is to provide a report writing assistance system and a report that can easily reflect information memorized by a user on a document without much effort. Writing helper methods.

用于解决课题的手段means of solving problems

本发明的一方式的报告书执笔辅助系统的特征在于,具有:文档模型决定部,其根据针对选择式提问的回答和决定针对所述回答的进一步的提问的提问决定模型,决定储存了向用户提示的文案的模板的文档模型;模板应用部,其根据决定出的所述文档模型和所述回答或者针对所述进一步的提问的回答,进行用于提问储存在所述文档模型中的所述文案的模板中不足的内容的记述式提问,将针对该记述式提问的回答应用于所述文案的模板;以及提示处理部,其将应用了针对所述记述式提问的回答的文案的模板作为向所述用户提示的文案进行提示。A report writing assistance system according to an aspect of the present invention is characterized by comprising: a document model determination unit that determines, based on an answer to a selective question and a question determination model that determines further questions to the answer, a document to be stored for the user The document model of the template of the prompted copy; the template application part, which according to the determined document model and the answer or the answer to the further question, carries out the question for the question stored in the document model. a descriptive question for the content that is insufficient in the copy template, and applying an answer to the descriptive question to the copy template; and a prompt processing unit that uses the copy template to which the answer to the descriptive question is applied as a template The text prompted to the user is prompted.

发明效果Invention effect

根据本发明的一方式,能够在不花费很多工夫的情况下将仅利用者记忆的信息反映到文档中。According to one aspect of the present invention, it is possible to reflect only the information memorized by the user on the document without much effort.

附图说明Description of drawings

图1是实施例1的结构概略的例子。FIG. 1 is an example of a schematic configuration of the first embodiment.

图2是实施例1的物理安装的结构的例子。FIG. 2 is an example of the structure of the physical installation of Embodiment 1. FIG.

图3是实施例1的利用过程的例子。FIG. 3 is an example of the utilization process of the first embodiment.

图4是实施例1的初始画面的例子。FIG. 4 is an example of an initial screen of the first embodiment.

图5是实施例1的初始问答流程的例子。FIG. 5 is an example of the initial question-and-answer flow of the first embodiment.

图6是实施例1的利用者交接的利用者输入数据的例子。FIG. 6 is an example of user input data of the user handover according to the first embodiment.

图7是实施例1的利用者信息DB的利用者数据的例子。FIG. 7 is an example of user data in the user information DB of the first embodiment.

图8是实施例1的提问生成请求的例子。FIG. 8 is an example of a question generation request in Embodiment 1. FIG.

图9是实施例1的选择式提问DB的选择式提问数据的例子。9 is an example of selective question data in the selective question DB of the first embodiment.

图10是实施例1的问答阶段决定模型的提问决定模型的例子。10 is an example of a question decision model of the question and answer stage decision model of the first embodiment.

图11是实施例1的问答阶段决定的示意图。FIG. 11 is a schematic diagram of the question-and-answer phase decision in Example 1. FIG.

图12是实施例1的提问文数据的例子。FIG. 12 is an example of question text data in the first embodiment.

图13是实施例1的选择式提问相关的提问画面的例子。FIG. 13 is an example of a question screen related to the selective question of the first embodiment.

图14是实施例1的问答处理的流程的例子。FIG. 14 is an example of the flow of question and answer processing in the first embodiment.

图15是实施例1的回答数据的例子。FIG. 15 is an example of the answer data of the first embodiment.

图16是实施例1的回答历史数据的例子。FIG. 16 is an example of answer history data in the first embodiment.

图17是实施例1的提问控制部的文案制作状况确定处理的例子。FIG. 17 is an example of a copy creation status determination process performed by the question control unit of the first embodiment.

图18是实施例1的文档模型DB的文档模型数据的例子。18 is an example of document model data in the document model DB of the first embodiment.

图19是实施例1的文档模型数据的例子。FIG. 19 is an example of document model data of the first embodiment.

图20是实施例1的提问生成处理的例子。FIG. 20 is an example of question generation processing in the first embodiment.

图21是实施例1的记述式提问DB的记述式提问数据的例子。21 is an example of descriptive question data in the descriptive question DB of the first embodiment.

图22是实施例1的选择式提问相关的提问画面的例子。FIG. 22 is an example of a question screen related to the selective question of the first embodiment.

图23是实施例1的文案生成请求的例子。FIG. 23 is an example of a copy creation request in Embodiment 1. FIG.

图24是实施例1的文案生成处理的例子。FIG. 24 is an example of the copy generation process of the first embodiment.

图25是实施例1的文案数据的例子。FIG. 25 is an example of the copy data of the first embodiment.

图26是实施例1的文案显示的例子。FIG. 26 is an example of the text display of the first embodiment.

图27是实施例2的结构概略的例子。FIG. 27 is an example of a schematic configuration of the second embodiment.

图28是实施例2的提问决定模型的例子。FIG. 28 is an example of a question decision model of the second embodiment.

图29是实施例2的问答决定阶段示意图。FIG. 29 is a schematic diagram of the question and answer decision stage in Embodiment 2. FIG.

图30是实施例2的文档模型确定的选择式提问相关的提问画面的例子。FIG. 30 is an example of a question screen related to a choice question determined by the document model of the second embodiment.

图31是实施例2的问答处理的例子。FIG. 31 is an example of question and answer processing in the second embodiment.

具体实施方式Detailed ways

实施例1Example 1

图1表示作为本发明的报告书执笔辅助系统、报告书执笔辅助方法的一例的文档制作辅助装置的实施例1的结构。本实施例的文档制作辅助装置(101)是受理利用者(102)的操作的装置,是包含如下部分的系统:输入输出受理部(110),其受理利用者的输入;利用者信息DB(111),其记录利用者的利用状况;提问控制部(112),其控制文案生成的整体的流程;回答记录DB(113),其保存在文案生成的过程中从利用者处得到的回答;文档模型DB(114),其将应生成的文档的类别相关的信息和该文档的文案模板对应起来进行管理;文案生成部(115),其通过将回答记录DB(113)和文档模型DB(114)的信息组合来生成文案;问答阶段决定模型(116),其保持用于确定文档模型和评价该确定的程度的信息;选择式提问生成部(117),其生成用于确定问答阶段的选择式的提问;选择式提问DB(118),其保持选择式提问的模板;记述式提问生成部(119),其生成记述式的提问;以及记述式提问DB(120),其保持记述式提问生成部(119)应生成的记述式提问的模板。此外,图中,实线箭头表示处理的流程,虚线箭头表示数据的流程。FIG. 1 shows the configuration of a first embodiment of a document preparation assisting device as an example of a report writing assisting system and a report writing assisting method according to the present invention. The document creation assisting device (101) of the present embodiment is a device that accepts the operation of the user (102), and is a system including the following parts: an input/output accepting unit (110) that accepts input from the user; a user information DB ( 111), which records the utilization status of the user; the question control unit (112), which controls the overall flow of copywriting generation; the answer record DB (113), which saves the answers obtained from the user during the copywriting generation process; A document model DB (114), which manages the information related to the category of the document to be generated and the copy template of the document in correspondence; a copy generation part (115), which combines the answer record DB (113) and the document model DB ( 114) to generate a copy; a question-and-answer stage decision model (116), which holds information for determining a document model and evaluating the degree of this determination; a selective question generation section (117), which generates a Selective questions; Selective question DB (118), which holds templates of selective questions; Descriptive question generation section (119), which generates descriptive questions; and Descriptive question DB (120), which holds descriptive questions A template of a descriptive question to be generated by the question generation unit (119). In addition, in the figure, solid-line arrows indicate the flow of processing, and broken-line arrows indicate the flow of data.

图2表示实施例1的物理安装的结构的一例。文档制作辅助装置(101)能够使用一般的计算机来实现。即,是包含以下部分的装置:具有运算性能的处理器(201)、能够高速地读写的易失性临时存储区域即DRAM(202)、利用了HDD、闪存等的永久的存储区域即存储装置(203)、用于进行操作的鼠标、键盘等输入装置(204)、用于向使用者示出动作的监视器(205)、以及用于与外部的计算机、设备进行通信的串行端口等接口(206)。输入输出受理部(110)、提问控制部(112)、文案生成部(115)、选择式提问生成部(117)、记述式提问生成部(119)能够通过处理器(201)执行记录在存储装置(203)中的程序来实现。利用者信息DB(111)、回答记录DB(113)、文档模型DB(114)、问答阶段决定模型(116)、选择式提问DB(118)、记述式提问DB(120)能够通过由处理器(201)执行在存储装置(213)中进行数据的蓄积那样的程序来实现。以下,报告书执笔辅助系统的各部作为硬件设置在作为一般的计算机的文档制作辅助装置(101)中,但也可以将它们的全部或一部分分散设置在云那样的1个或多个计算机中,通过相互通信来实现同样的功能。FIG. 2 shows an example of the structure of the physical installation of the first embodiment. The document creation assisting device (101) can be realized using a general computer. That is, it is a device including a processor (201) with computing performance, a DRAM (202), a volatile temporary storage area capable of high-speed reading and writing, and a storage area, which is a permanent storage area using HDD, flash memory, and the like A device (203), an input device (204) such as a mouse and a keyboard for operation, a monitor (205) for showing actions to the user, and a serial port for communicating with external computers and devices etc. interface (206). The input/output reception unit (110), the question control unit (112), the copy generation unit (115), the selective question generation unit (117), and the descriptive question generation unit (119) can execute the recording and storage by the processor (201). The program in the device (203) is implemented. User information DB ( 111 ), answer record DB ( 113 ), document model DB ( 114 ), question-and-answer stage decision model ( 116 ), selective question DB ( 118 ), and descriptive question DB ( 120 ) can be processed by the processor (201) It is realized by executing a program for accumulating data in the storage device (213). Hereinafter, each part of the report writing assistance system is installed as hardware in the document preparation assistance device (101) which is a general computer, but all or part of them may be distributed and installed in one or more computers such as a cloud. The same function is achieved by communicating with each other.

图3示意性地表示本实施例的动作过程。当文档制作辅助装置(101)启动时,提示初始画面(301),等待利用者(102)的访问。当利用者(102)对文档制作辅助装置(101)进行输入,交接利用者输入数据(302)时,文档制作辅助装置(101)执行初始问答处理(303),开始与利用者的问答。将该初始的过程称为初始阶段。FIG. 3 schematically shows the operation process of this embodiment. When the document creation assisting device (101) is activated, an initial screen (301) is displayed, and the access by the user (102) is awaited. When the user (102) inputs to the document creation support device (101) and hands over the user input data (302), the document creation support device (101) executes the initial question and answer process (303) to start a question and answer with the user. This initial process is called an initial stage.

当初始阶段结束时,文档制作辅助装置(101)进入与利用者进行问答的同时收集应制作的文档的信息的文档信息收集阶段。在该阶段,在文档制作辅助装置(101)执行的问答处理(305)中决定接下来应进行的提问,作为提问画面(304)提示给利用者(102)。当利用者(102)以对其进行回答的形式输入并送出回答信息(306)时,再次执行问答处理(305)而生成下一个提问。通过该反复,利用者(102)应制作的文档逐渐明确化。When the initial stage is completed, the document creation assisting device (101) proceeds to a document information collection stage in which information of the document to be created is collected while questioning and answering with the user. At this stage, in the question-and-answer process (305) executed by the document creation support device (101), the question to be asked next is determined and presented to the user (102) as a question screen (304). When the user ( 102 ) inputs and sends the answer information ( 306 ) in the form of an answer, the question-and-answer process ( 305 ) is performed again to generate the next question. Through this repetition, the document to be created by the user (102) is gradually clarified.

如果成为能够充分生成利用者应书写的文档的草案的状况,则文档制作辅助装置(101)的动作进入向利用者提示文案的文案阅览阶段。当进入文案阅览阶段时,文档制作辅助装置(101)返回的结果执行包含制作出的文案的文案提示处理(307),向利用者提示的是容易观察地显示该文案的文案显示(308)。通过经过该过程,利用者能够针对文档制作辅助装置(101)的询问被动地制作文档的文案,因此,能够削减从白纸的状态开始进行文档制作所花费的工夫。以下,分别对其进行详细说明。When the draft of the document to be written by the user can be sufficiently generated, the operation of the document creation assisting device (101) proceeds to a copy reading stage in which the copy is presented to the user. When entering the copy reading stage, the result returned by the document creation assisting device (101) executes a copy prompt process (307) including the created copy, and the user is prompted to display the copy easily observably (308). Through this process, the user can passively create the copy of the document in response to the inquiries of the document creation assisting device (101), and therefore, it is possible to reduce the time and effort required to create the document from a blank state. Hereinafter, each of them will be described in detail.

图4表示文档制作辅助装置(101)启动时生成的初始画面(301)的例子。初始画面(301)是确定利用者的信息的画面。在本例中,能够通过公知的Web浏览器(401)等形成的HTML数据作为初始画面送出。本画面包含用于取得利用者的名字的文本框(402)和完成其输入而提示利用开始的发送按钮(403),利用者(102)能够自由地使用自身的姓名、昵称等。此外,该初始画面(301)只要是能够进行利用者(102)的应对的输出形式即可,例如也可以是使用扬声器、麦克风进行声音的对话的形式。FIG. 4 shows an example of an initial screen ( 301 ) generated when the document creation assisting device ( 101 ) is activated. The initial screen (301) is a screen for specifying user information. In this example, HTML data that can be created by a known Web browser (401) or the like is sent as the initial screen. This screen includes a text box ( 402 ) for acquiring the user's name and a send button ( 403 ) for prompting the start of use upon completion of the input, and the user ( 102 ) can freely use his or her name, nickname, and the like. In addition, the initial screen ( 301 ) may be in an output format capable of responding to the user ( 102 ), and may be in a format in which a speaker or a microphone conducts voice dialogue, for example.

当利用者(102)对该初始画面(301)进行操作并按下发送按钮(403)时,利用者输入数据(302)被送出到文档制作辅助装置(101),文档制作辅助装置(101)执行初始问答处理(303)。图5表示初始问答处理(303)的流程的例子。在初始问答处理(303)中,首先输入输出受理部(110)接受利用者输入数据(302),执行反映到利用者信息DB(111)中的处理(S501)。When the user (102) operates the initial screen (301) and presses the send button (403), the user input data (302) is sent to the document creation support device (101), and the document creation support device (101) An initial question and answer process is performed (303). FIG. 5 shows an example of the flow of the initial question and answer process (303). In the initial question-and-answer process (303), first, the input/output reception unit (110) receives user input data (302), and executes the process of reflecting it in the user information DB (111) (S501).

图6表示利用者输入数据(302)的内容的例子。在利用者输入数据(302)中,包含识别利用者的ID即利用者ID(601)、表示利用者的显示名称的利用者名(602)。在此,利用者ID(601)在未定的情况下可以是空白,也可以使用另外指定的能够识别利用者的信息(例如从业人员编号等)。从初始画面(301)的文本框取得利用者名(602)。FIG. 6 shows an example of the content of the user input data (302). The user input data ( 302 ) includes a user ID ( 601 ), which is an ID for identifying the user, and a user name ( 602 ) indicating the display name of the user. Here, the user ID ( 601 ) may be blank if it is not determined, or separately designated information (eg, employee number, etc.) that can identify the user may be used. The user name (602) is acquired from the text box of the initial screen (301).

该利用者输入数据(302)被追加到利用者DB(111)的利用者数据(503)。图7表示该利用者数据(503)的例子的详细内容。利用者数据(503)具有储存了利用者输入数据(302)具有的信息的利用者ID(701)、利用者名(702)、表示当前处于哪个阶段的问答阶段的数据(703)、表示利用者(102)想要执笔的文档的类别的推定结果的文档模型ID(704)。输入输出受理部(110)针对利用者ID(701),在利用者输入数据(302)的利用者ID(601)为空白的情况下,对已有的利用者数据(503)的利用者ID(701)中不存在的编号进行编号。例如,能够使用对利用者ID(701)的最大值加上1而得的值。另外,在初始问答处理(303)中,问答阶段(703)为文档模型确定阶段,储存与其对应的值。This user input data (302) is added to the user data (503) of the user DB (111). FIG. 7 shows details of an example of the user data (503). The user data ( 503 ) includes a user ID ( 701 ) storing information contained in the user input data ( 302 ), a user name ( 702 ), data ( 703 ) indicating which stage of the question and answer stage it is currently in, and a user ID ( 703 ) indicating the use The document model ID (704) of the estimation result of the type of the document that the person (102) wants to write. The input/output reception unit (110) for the user ID (701), when the user ID (601) of the user input data (302) is blank, the user ID for the existing user data (503) Numbers that do not exist in (701) are numbered. For example, a value obtained by adding 1 to the maximum value of the user ID (701) can be used. In addition, in the initial question-and-answer process (303), the question-and-answer phase (703) is a document model determination phase, and values corresponding thereto are stored.

如果利用者DB(111)被更新,则提问控制部(112)生成提问生成请求(505)(S504)。图8表示提问生成请求(505)具有的数据项目。提问生成请求(505)除了利用者DB(111)的利用者数据(503)中包含的利用者ID(601)、储存利用者名(602)的利用者ID(801)、利用者名(802)以外,还具有该利用者目前为止进行了怎样的回答的历史数据即回答历史数据(803)。在初始问答处理(303)中,该回答历史数据(803)为空白,但如果存在以其他形式得到的回答的情况下,在此也可以将其进行添加。When the user DB (111) is updated, the question control unit (112) generates a question generation request (505) (S504). FIG. 8 shows data items included in the question generation request (505). The question generation request ( 505 ) excluding the user ID ( 601 ) included in the user data ( 503 ) of the user DB ( 111 ), the user ID ( 801 ) storing the user name ( 602 ), the user name ( 802 ) ), there is also answer history data (803), which is history data of what kind of answer the user has made so far. In the initial question-and-answer process (303), the answer history data (803) is blank, but if there is an answer obtained in another form, it may be added here.

接着,提问控制部(112)从问答阶段决定模型(116)取得提问决定模型(507)(S506),与利用者数据(503)一起送出到选择式提问生成部(117)。于是,选择式提问生成部(117)参照提问决定模型(507)来决定接下来应进行的提问即重要提问(S508),从选择式提问DB(118)取得与重要提问对应的选择式提问数据(510),生成提问文数据(511)(S509)。Next, the question control unit (112) acquires the question determination model (507) from the question and answer stage determination model (116) (S506), and sends it to the selective question generation unit (117) together with the user data (503). Then, the selective question generation unit (117) refers to the question determination model (507) to determine the next question, that is, the important question (S508), and acquires the selective question data corresponding to the important question from the selective question DB (118). (510), generating question text data (511) (S509).

为了对该处理进行详细说明,首先,在图9中表示选择式提问DB(118)的选择式提问数据(510)中包含的项目。选择式提问数据(510)将提问数据的识别符即提问ID(901)、向利用者(102)提示的文章即提问文(902)、选项的一览以及作为其代码值的选项代码的列表即选项列表(903)对应起来保持。In order to explain this process in detail, first, the items included in the selective question data ( 510 ) of the selective question DB ( 118 ) are shown in FIG. 9 . The selective question data (510) includes a question ID (901), which is an identifier of the question data, a question text (902), which is an article presented to the user (102), a list of options, and a list of option codes that are code values thereof. The option list (903) is kept correspondingly.

接着,在图10中表示提问决定模型(507)的例子。实施例1中的提问决定模型(507)具有与公知的决策树类似的构造,成为多个分支(1001)(1002)、结果(1003)的项目的组合。各分支具有作为分支的识别符的分支ID(1004)、与该分支对应起来的提问的提问ID(1005)、按照对该提问的回答表示下一个分支的按回答区分的目的地(1006)的要素。该分支之一与选择式提问数据(510)的1个记录对应,能够通过对照分支的提问ID(1005)和选择式提问数据(510)的提问ID(901)而对应起来。另外,关于结果的项目,具有:分支ID(907),其具有与分支的项目相同的体系;以及文档模型ID(908),其表示文档的类别的推定结果。该构造为各分支能够堆叠的决策树,从分支1(901)追寻决策树的分支的最后到达的结果为应使用的文档模型的文档模型ID。Next, an example of the question determination model (507) is shown in FIG. 10 . The question decision model ( 507 ) in the first embodiment has a structure similar to that of a known decision tree, and is a combination of items of a plurality of branches ( 1001 ) ( 1002 ) and results ( 1003 ). Each branch has a branch ID (1004) as an identifier of the branch, a question ID (1005) of the question corresponding to the branch, and a destination (1006) by answer indicating the next branch according to the answer to the question. elements. One of the branches corresponds to one record of the selective question data ( 510 ), and can be associated by comparing the question ID ( 1005 ) of the branch and the question ID ( 901 ) of the selective question data ( 510 ). In addition, the item of the result has: a branch ID (907), which has the same hierarchy as the branched item; and a document model ID (908), which indicates the estimated result of the category of the document. This structure is a decision tree in which each branch can be stacked, and the last result of tracing the branch of the decision tree from branch 1 (901) is the document model ID of the document model to be used.

在图11中示意性地表示使用了该提问决定模型(507)的文档模型确定的原理。图中上侧的表是成为该提问决定模型(507)的基础的数据。为了制作提问决定模型(507),事先收集多个文档制作辅助装置(101)应对应的文档的事例,针对该各文档集中了与储存在选择式提问DB(118)中的选择式提问数据(510)对应的回答而得的表为该表。该表的各行与收集到的文档分别对应。提问ID的列(1101)与选择式提问数据(510)的提问ID(901)对应,记入在各列中的数字是处于选择式提问数据(510)的选项列表(903)的选项代码的值。另外,文档模型ID的列(1102)是表示各文档适合使用哪个文档模型的文档模型的识别符。FIG. 11 schematically shows the principle of document model determination using this question determination model (507). The table on the upper side of the figure is the data that forms the basis of the question decision model (507). In order to create a question decision model (507), a plurality of examples of documents to be supported by the document creation support device (101) are collected in advance, and the selective question data ( 510) The table obtained by the corresponding answer is this table. Each row of the table corresponds to the collected documents. The column (1101) of the question ID corresponds to the question ID (901) of the selective question data (510), and the numbers entered in each column are the option codes in the option list (903) of the selective question data (510). value. In addition, the column (1102) of the document model ID is an identifier of the document model indicating which document model is suitable for each document.

提问决定模型(507)能够通过对该表应用将提问ID的列(1101)设定为说明变量,将文档模型ID的列(1102)设定为目的变量的机器学习的算法来生成。图中下部的树形图状的构造是容易观察地配置了提问决定模型(705)的数据的构造。已知该构造与公知的决策树的构造相同,能够通过对上述的表进行学习以最顺利地分类文档模型ID的列(1102)来构建。最上面的项目(1103)意味着最初确认的提问的提问ID,在通过1的选项对其进行了回答的情况下,为向左的提问(1104)前进的形式,在2的情况下,为向右的提问(1105)前进的形式。因此,在对提问ID:1的提问回答1,对提问ID:3的提问回答2的情况下,文档模型ID:1(1106)被确定为应使用的文档模型数据。追寻该提问决定模型(507)能够到达文档模型时能够判定为能够确定,否则能够判断为不能确定。The question determination model ( 507 ) can be generated by applying a machine learning algorithm to the table by setting the column ( 1101 ) of question IDs as explanatory variables and the column ( 1102 ) of document model IDs as target variables. The tree-like structure in the lower part of the figure is a structure in which the data of the question determination model (705) is arranged so as to be easily observed. Knowing that this structure is the same as that of a well-known decision tree, it can be constructed by learning the above table to most smoothly classify the column of document model ID (1102). The top item (1103) means the question ID of the question confirmed first, and if it is answered by the option of 1, it is in the form of the question (1104) to the left, and in the case of 2, it is The right question (1105) advances the form. Therefore, when the question ID: 1 is answered 1, and the question ID: 3 is answered 2, the document model ID: 1 (1106) is determined as the document model data to be used. When the question decision model ( 507 ) can be traced to reach the document model, it can be judged that it can be confirmed; otherwise, it can be judged that it cannot be confirmed.

此外,作为该提问决定模型(507),即使是并非决策树的模型,只要是根据说明变量预测目的变量的分类的判别分析的模型就能够利用。此外,如决策树那样,通过使用即使在仅部分地得到目的变量的状况下也能够判别的模型,例如公知的高斯过程法,即使不回答全部的提问也能够确定文档模型,结果,具有能够减少提问的次数的优点。例如,作为提问决定模型(507),即使在未得到针对选择式提问的回答的情况下,选择式提问生成部(117)也可以使用高斯过程法推定针对选择式提问的回答,从选择式提问DB(118)中选择推定出的回答中可靠度最高的接下来应进行的选择式提问,到达与针对该选择出的提问的回答对应的文档模型。In addition, as the question determination model (507), even a model other than a decision tree can be used as long as it is a model of discriminant analysis for predicting the classification of target variables from explanatory variables. In addition, by using a model that can be discriminated even when only a part of the target variable is obtained, such as a decision tree, such as the well-known Gaussian process method, the document model can be determined without answering all the questions. As a result, it is possible to reduce the number of The advantage of the number of questions asked. For example, as the question determination model (507), even when no answer to the multiple-choice question is obtained, the multiple-choice question generation unit (117) can use the Gaussian process method to estimate the answer to the multiple-choice question, and from the multiple-choice question In DB (118), the next choice question with the highest reliability among the estimated answers is selected, and the document model corresponding to the answer to the selected question is reached.

选择式提问生成部(117)使用提问决定模型(507)来决定接下来应询问的选择式提问。具体而言,搜索提问决定模型(507)中的可追寻最深的分支,将与该分支的提问ID对应的提问设为重要提问。如果是图11的例子,则在对提问ID:1的提问回答2的情况下,重要提问为提问ID:4。此外,在使用了并非决策树的模型的情况下,也能够判定并决定接下来要得到哪个提问的回答就容易进行文档模型的确定。例如,在使用了能够评价判别的精度的模型的情况下,能够在虚拟地给予下一个提问的回答的同时调查条件,将精度最高的提问设定为重要提问。The multiple choice question generation unit (117) uses the question decision model (507) to determine the multiple choice question to be asked next. Specifically, the branch that can be traced deepest in the question determination model (507) is searched, and the question corresponding to the question ID of the branch is regarded as an important question. In the example of FIG. 11 , when answering 2 to the question with question ID: 1, the important question is question ID: 4. In addition, even when a model other than a decision tree is used, it is possible to determine and decide which question is to be answered next, thereby facilitating the identification of the document model. For example, when a model capable of evaluating the accuracy of discrimination is used, conditions can be investigated while virtually giving an answer to the next question, and the question with the highest accuracy can be set as an important question.

图12表示根据选择式提问数据(510)生成的提问文数据(511)具有的要素。提问文数据(511)包含利用者的利用者ID(1201)、作为提问的识别符的提问ID(1202)、表示提问的种类的提问类别(1203)、对利用者(102)提示的提问文(1204)、表示利用者(102)应回答的项目的回答信息(1205)。FIG. 12 shows elements included in question text data ( 511 ) generated from selective question data ( 510 ). Question text data ( 511 ) includes a user ID ( 1201 ) of the user, a question ID ( 1202 ) as an identifier of the question, a question type ( 1203 ) indicating the type of question, and a question text presented to the user ( 102 ) (1204), answer information (1205) indicating an item to be answered by the user (102).

在初始问答处理(303)中,选择式提问生成部(117)针对提问文数据(511)的要素的每一个,作为利用者ID(1201)储存利用者数据(503)中包含的利用者ID(601),作为提问ID(1202)储存提问数据(510)的提问ID(901),提问类别(1203)储存表示选择式提问的代码值,作为提问文(1204)储存选择式提问数据(510)的提问文(902),在回答信息(1205)中储存选项列表(903)。In the initial question and answer process (303), the selective question generation unit (117) stores the user ID included in the user data (503) as the user ID (1201) for each element of the question text data (511). (601), the question ID (901) of the question data (510) is stored as the question ID (1202), the code value representing the alternative question is stored in the question category (1203), and the alternative question data (510) is stored as the question text (1204). ) of the question text (902), and the option list (903) is stored in the answer message (1205).

然后,输入输出受理部(110)以该提问文数据(511)为基础,生成提问画面(304)并提示给利用者(102)(S512)。在图13中表示该提问画面(304)的一例。在该画面中,显示提问文(1301)、能够选择性地输入回答的单选按钮输入(1302)、发送回答结果的回答按钮(1303)。在该例中,利用者(102)通过单选按钮输入(1302)选择回答并按下回答按钮(1303),由此,能够发送回答。此时,需要注意的是,对于未显示在画面上的利用者ID(1201)、提问ID(1202)也需要保持。此外,也可以在该画面中显示利用者名(802)等(在本例中,使用利用者名“小泽”)。Then, the input/output reception unit (110) generates a question screen (304) based on the question text data (511) and presents it to the user (102) (S512). An example of the question screen ( 304 ) is shown in FIG. 13 . On this screen, a question text ( 1301 ), a radio button input ( 1302 ) for selectively inputting an answer, and an answer button ( 1303 ) for transmitting the answer result are displayed. In this example, the user ( 102 ) selects an answer by inputting a radio button ( 1302 ) and presses the answer button ( 1303 ), whereby the answer can be transmitted. At this time, it should be noted that the user ID ( 1201 ) and the question ID ( 1202 ) that are not displayed on the screen also need to be held. In addition, the user name (802) etc. may be displayed on this screen (in this example, the user name "Ozawa" is used).

通过以上,初始阶段结束,以后,进入通过利用者(102)与文档制作辅助装置(101)的交互来进行文档的文案制作的文档信息收集阶段。在文档信息收集制作阶段中,成为执行当利用者(102)对提问画面(304)进行应答时,文档制作辅助装置(101)执行问答处理(305)而生成下一个提问画面(304)这样的重复的形式。With the above, the initial stage is completed, and after that, the document information collection stage in which the copy of the document is created by the interaction between the user ( 102 ) and the document creation support device ( 101 ) is entered. In the document information collection and creation stage, when the user ( 102 ) responds to the question screen ( 304 ), the document creation support device ( 101 ) executes the question and answer process ( 305 ) to generate the next question screen ( 304 ). repetitive form.

在图14中表示问答处理(305)的流程的例子。问答处理(305)是与初始问答处理(303)同样地受理来自利用者(102)的信息并对其进一步返回提问等的处理。首先,输入输出受理部(110)取得利用者(102)响应提问画面(304)的回答数据(1402)(S1401)。在图15中表示该回答数据(1402)具有的要素的例子。在回答数据(1402)中包含用于生成提问画面(304)的提问文数据(511)的利用者ID(1201)、提问ID(1202)、与提问类别(1203)同样的利用者ID(1501)、提问ID(1502)、提问类别(1503),除此以外还包含利用者(102)通过提问画面(304)输入的回答即回答内容(1504)。在回答内容(1504)为针对图13那样的选择式提问的回答的情况下,通过单选按钮输入(1302)等记入选择出的选项的选项代码(对于并非选择式的提问的情况在后面进行叙述)。接着,输入输出受理部(110)使用该回答数据(1402)的利用者ID(1501),从利用者信息DB(111)的利用者数据(503)中检索利用者ID(701)与回答数据(1402)的利用者ID(1501)一致的数据(S1403)。由此,能够取得与本利用者(102)对应的利用者数据(503)的记录。An example of the flow of the question and answer process (305) is shown in FIG. 14 . The question and answer process ( 305 ) is a process of accepting information from the user ( 102 ) and returning questions and the like to it, similarly to the initial question and answer process ( 303 ). First, the input/output reception unit (110) acquires the response data (1402) of the user (102) in response to the question screen (304) (S1401). FIG. 15 shows an example of the elements included in the answer data (1402). The answer data (1402) includes a user ID (1201) for generating the question text data (511) of the question screen (304), a question ID (1202), and a user ID (1501) similar to the question type (1203). ), question ID ( 1502 ), question type ( 1503 ), as well as answer content ( 1504 ), which is an answer input by the user ( 102 ) on the question screen ( 304 ). When the answer content ( 1504 ) is an answer to the multiple-choice question as shown in FIG. 13 , the option code of the selected option is entered through the radio button input ( 1302 ) etc. narrate). Next, the input/output reception unit (110) uses the user ID (1501) of the response data (1402) to search for the user ID (701) and the response data from the user data (503) in the user information DB (111). ( 1402 ) is matched with the user ID ( 1501 ) ( S1403 ). Thereby, the record of the user data (503) corresponding to the present user (102) can be acquired.

接着,输入输出受理部(110)将回答数据(1402)的信息送出到回答记录DB(113),作为回答历史数据(1405)进行追加。回答历史数据(1405)是储存多个回答数据(1402)的数据,如图16所示,数据的构成要素可以与回答数据(1402)相同,利用者ID(1601)、提问ID(1602)、提问类别(1603)、回答内容(1604)分别与利用者ID(1501)、提问ID(1502)、提问类别(1503)、回答内容(1504)对应。Next, the input/output accepting unit (110) sends the information of the answer data (1402) to the answer record DB (113), and adds it as answer history data (1405). The answer history data (1405) is data that stores a plurality of answer data (1402). As shown in FIG. 16, the constituent elements of the data may be the same as those of the answer data (1402). User ID (1601), question ID (1602), The question type ( 1603 ) and the answer content ( 1604 ) correspond to the user ID ( 1501 ), the question ID ( 1502 ), the question type ( 1503 ), and the answer content ( 1504 ), respectively.

当对回答历史数据(1104)的追记完成时,输入输出受理部(110)将利用者数据(503)的信息送出到提问控制部(112)。提问控制部(112)参照利用者数据(503)中包含的利用者ID(901),取得回答历史数据(1405)中的利用者ID(1601)和与其一致的回答历史数据(1405)的一组,执行作为判定当前的文案的制作状况的处理的文案制作状况确定处理(S1406)。然后,根据其结果,判定是否能够进行文案制作(S1407)。提问控制部(112)如果在判定为不能的情况下(S1407;否),生成提问生成请求(505)(S1408)并执行提问生成处理(S1409)。该提问生成请求(505)与在图8中表示其要素的情况相同,关于利用者ID(801)以及利用者名(802),通过储存所述回答数据(1405)的一组作为回答历史数据(803)来生成利用者数据(503)的利用者ID(701)以及利用者名(702)。另一方面,提问控制部(112)如果在判定为能够进行文案制作的情况下(S1407;是),生成文案生成请求(1411)(S1410),执行通过向文案生成部(115)送出而生成文案的处理即文案生成处理(S1412)。最后,输入输出受理部(110)接受作为提问生成处理(S1409)或文案生成处理(S1412)的结果而得到的提问文数据(511),更新利用者信息DB(111)的内容(S1413)后,提示给利用者(102)(S1414)。When the addition of the answer history data (1104) is completed, the input/output acceptance unit (110) sends the information of the user data (503) to the question control unit (112). The question control unit (112) refers to the user ID (901) included in the user data (503), and obtains the user ID (1601) in the answer history data (1405) and the answer history data (1405) matching it. group, and executes a copy creation status determination process (S1406), which is a process for determining the current copy creation status. Then, based on the result, it is determined whether or not copy creation can be performed (S1407). When the question control unit ( 112 ) determines that it is not possible ( S1407 ; NO), it generates a question generation request ( 505 ) ( S1408 ) and executes the question generation process ( S1409 ). This question generation request ( 505 ) is the same as the case where its elements are shown in FIG. 8 , and the user ID ( 801 ) and the user name ( 802 ) are stored as answer history data by storing a set of the answer data ( 1405 ). (803) The user ID (701) and the user name (702) of the user data (503) are generated. On the other hand, if the question control unit (112) determines that copy creation is possible (S1407; YES), it generates a copy creation request (1411) (S1410), and executes the creation by sending it to the copy creation unit (115). The processing of the copy is the copy generation process (S1412). Finally, the input/output reception unit (110) receives the question text data (511) obtained as a result of the question generation process (S1409) or the text generation process (S1412), and updates the content of the user information DB (111) (S1413). , and present it to the user (102) (S1414).

在图17中表示文案生成状况确定处理(S1406)的详细的流程的例子。在该流程中,提问控制部(112)使用利用者数据(503)以及从回答历史DB(114)取得的回答历史数据(1405)来进行处理(S1701)。提问控制部(112)首先确认记入到利用者数据(503)中的问答阶段(703),判定是否设定了表示能够制作文案的状态的“文案阅览阶段”(S1702)。提问控制部(112)在判定为设定了“文案阅览阶段”的情况下(S1702;是),判断为能够进行文案制作。提问控制部(112)在判定为未设定“文案阅览阶段”的情况下(S1702;否),进一步判定问答阶段(703)是否被设定为“文档模型确定阶段”(S1703)。提问控制部(112)如果在判定为设定了“文档模型确定阶段”的情况下(S1703;是),表示尚无法确定应使用哪个模板,因此,判断为不能进行文案制作(S1703)。提问控制部(112)如果在判定为未设定“文档模型确定阶段”的情况下(S1703;否),表示本处理处于“文档信息收集阶段”。此时,利用者数据(503)的值应储存在文档模型ID(702)中。因此,提问控制部(112)使用它从文档模型DB(114)取得对应的文档模型数据(1705),由此进一步进行判定(S1704)。FIG. 17 shows an example of a detailed flow of the copy generation status determination process ( S1406 ). In this flow, the question control unit (112) performs processing using the user data (503) and the answer history data (1405) acquired from the answer history DB (114) (S1701). The question control unit (112) first confirms the question and answer phase (703) entered in the user data (503), and determines whether or not the "text viewing phase" indicating that the copy can be created is set (S1702). The question control unit ( 112 ), when it is determined that the “copy reading stage” is set ( S1702 ; YES), determines that the copy creation can be performed. When it is determined that the "text viewing stage" is not set (S1702; NO), the question control unit (112) further determines whether the question and answer stage (703) is set to the "document model determination stage" (S1703). When the question control unit (112) determines that the "document model determination stage" is set (S1703; YES), it indicates that which template should be used has not yet been determined, and therefore determines that copy creation cannot be performed (S1703). When the question control unit (112) determines that the "document model determination stage" is not set (S1703; NO), it indicates that the present process is in the "document information collection stage". At this time, the value of the user data (503) should be stored in the document model ID (702). Therefore, the question control unit (112) uses it to obtain the corresponding document model data (1705) from the document model DB (114), thereby further making a determination (S1704).

在图18中表示储存在文档模型DB(114)中的文档模型数据(1705)的1个记录的数据项目。文档模型数据(1705)具有作为该记录的识别符的文档模型ID(1801)、表示与该文档模型对应的文档的模板的文案模板(1802)、作为列表具有用于得到将该模板作为文档而完成所需的关键字的提问ID的记述式提问事项列表(1803)。此外,该记述式提问事项列表(1803)具有的提问ID与在选择式提问DB(118)以及记述式提问DB(120)中用于确定提问的识别符对应,另外,还与提问文数据(511)具有的提问ID(1202)以及回答数据(1302)具有的提问ID(1502)对应。另外,文档模型ID(1801)与利用者数据(503)具有的文档模型ID(704)、提问决定模型(507)具有的文档模型ID(908)对应。FIG. 18 shows a data item of one record of the document model data (1705) stored in the document model DB (114). The document model data (1705) has a document model ID (1801) as an identifier of the record, a copy template (1802) representing the template of the document corresponding to the document model, and a list as a list for obtaining the template as a document. A descriptive question item list (1803) of the question ID of the required keyword is completed. In addition, the question ID included in the descriptive question item list (1803) corresponds to the identifier for identifying the question in the selective question DB (118) and the descriptive question DB (120), and also corresponds to the question text data ( 511) corresponds to the question ID (1202) contained in the answer data (1302) and the question ID (1502) contained in the answer data (1302). In addition, the document model ID (1801) corresponds to the document model ID (704) of the user data (503) and the document model ID (908) of the question decision model (507).

在图19中表示了在此使用的文档模型数据的(1705)的具体的例子。在该例子中,文档模型ID(1901)是整数值的连号,在文案模板(1902)中有用中括号({})记述的部分。在中括号内也书写有整数值,该整数值与提问ID对应。记述式提问事项列表(1903)储存列出了在该文案模板(1902)中出现的中括号内的提问ID的内容。A specific example of ( 1705 ) of document model data used here is shown in FIG. 19 . In this example, the document model ID ( 1901 ) is a serial number of an integer value, and the part described with square brackets ({}) in the copy template ( 1902 ). An integer value is also written in square brackets, and the integer value corresponds to the question ID. The descriptive question list (1903) stores the contents of the question IDs in the square brackets that appear in the copy template (1902).

提问控制部(112)将利用者数据(503)具有的文档模型ID(704)和文档模型数据(1705)具有的文档模型ID(1801)进行比较,确定一致的记录,取得记述式提问事项列表(1803)。另一方面,回答历史数据(1405)中也包含回答完毕的提问ID(1602)。提问控制部(112)通过两者的比较,判定是否存在包含在记述式提问事项列表(1803)中且在回答历史数据(1405)中没有回答的记录的提问ID,即,记述式提问事项列表(1803)中包含的全部提问是否回答完毕(S1705)。提问控制部(112)在判定为记述式提问事项列表(1803)中包含的全部提问回答完毕的情况下(S1705;是),判断为能够进行文案制作,输出该意思(S1706)。另一方面,提问控制部(112)在判定为记述式提问事项列表(1803)中包含的全部提问未回答完毕的情况下(S1705;否),存在未回答的提问,因此,判断为不能进行文案制作,输出该意思(S1707)。The question control unit (112) compares the document model ID (704) possessed by the user data (503) with the document model ID (1801) possessed by the document model data (1705), identifies matching records, and acquires a descriptive question list (1803). On the other hand, the answer history data ( 1405 ) also includes the question ID ( 1602 ) that has been answered. The question control unit (112) compares the two to determine whether there is a question ID of a record included in the descriptive question list (1803) and not answered in the answer history data (1405), that is, the descriptive question list Whether all the questions included in (1803) have been answered (S1705). When it is determined that all the questions included in the descriptive question list (1803) have been answered (S1705; YES), the question control unit (112) determines that copy creation is possible, and outputs the meaning (S1706). On the other hand, when the question control unit (112) determines that all questions included in the descriptive question item list (1803) have not been answered (S1705; NO), there are questions that have not been answered, and therefore, it is determined that the question cannot be answered. Copywriting is produced, and the meaning is output (S1707).

在图20中表示了在问答处理(305)中执行的提问生成处理(S1409)的详细处理流程的例子。提问生成处理(S1409)是生成确定利用者(102)要书写的文档的类别的提问、询问完成该类别的模板所需的项目的提问的处理。An example of the detailed processing flow of the question generation process ( S1409 ) executed in the question and answer process ( 305 ) is shown in FIG. 20 . The question generation process ( S1409 ) is a process of generating a question for specifying the type of the document to be written by the user ( 102 ), and a question for inquiring about items required to complete the template of the type.

首先,提问控制部(112)对照回答历史数据(1405)与问答阶段决定模型(116)具有的提问决定模型(507),求出推定为当前应使用的文档模型数据(1705)(S2001)。该处理按照图11所示的提问决定模型(507)的原理进行。即,从分支1(901)追寻决策树的分支的最后到达的结果与应使用的文档模型数据(1705)的文档模型ID(1801)一致。提问控制部(112)在追寻该提问决定模型(507)能够到达文档模型ID时能够判断为能够确定文档模型,否则能够判断为不能确定。First, the question control unit ( 112 ) compares the answer history data ( 1405 ) with the question determination model ( 507 ) included in the question and answer stage determination model ( 116 ), and obtains document model data ( 1705 ) estimated to be currently used ( S2001 ). This process is performed according to the principle of the question determination model (507) shown in FIG. 11 . That is, the result reached last by tracing the branch of the decision tree from branch 1 (901) matches the document model ID (1801) of the document model data (1705) to be used. The question control unit ( 112 ) can determine that the document model can be identified when the question determination model ( 507 ) can reach the document model ID, and can determine that the document model cannot be identified otherwise.

提问控制部(112)判定是否能够确定文档模型,在不能确定文档模型的情况下(S2002;否),使选择式提问决定部(118)决定接下来应询问的选择式提问。另一方面,提问控制部(112)在判定为能够确定文档模型的情况下(S2002;是),使记述式提问决定部(120)生成用于取得制作文案所不足的信息的提问文。The question control unit (112) determines whether or not the document model can be identified, and if the document model cannot be identified (S2002; NO), the alternative question determination unit (118) determines the alternative question to be asked next. On the other hand, when it is determined that the document model can be specified (S2002; YES), the question control unit (112) causes the descriptive question determination unit (120) to generate a question text for acquiring information insufficient to create a text.

在处理转移到选择式提问生成部(117)时,选择式提问生成部(117)将回答历史数据(1405)与提问决定模型(507)进行对照,决定接下来应进行的提问即重要提问(S2003)。该处理能够与初始问答处理(303)中的重要提问确定的处理(S508)同样地执行。接着,选择式提问生成部(117)生成提问文数据(511)。这也与初始问答处理(303)中的处理(S509)一样,从选择式提问DB(118)取得重要提问的选择式提问数据(510),生成提问文数据(511)(S2004)。When the process is transferred to the selective question generation unit (117), the selective question generation unit (117) compares the answer history data (1405) with the question determination model (507), and decides the next question, that is, the important question ( S2003). This process can be performed similarly to the process ( S508 ) of identifying important questions in the initial question and answer process ( 303 ). Next, the multiple choice question generation unit (117) generates question text data (511). Similar to the process ( S509 ) in the initial question and answer process ( 303 ), selective question data ( 510 ) of important questions are acquired from the selective question DB ( 118 ), and question text data ( 511 ) are generated ( S2004 ).

另一方面,对判断为能够确定文档模型,处理转移到记述式提问生成部(119)的情况进行说明。首先,记述式提问生成部(119)将回答历史数据(1405)与文档模型数据(1705)进行对照,决定接下来应进行的提问。具体而言,记述式提问生成部(119)将文档模型数据(1705)的记述式提问事项列表(1803)中的提问ID的列表与回答历史数据(1405)的提问ID(1602)进行比较,调查回答历史数据(1405)中未包含但记述式提问事项列表(1803)中包含的提问ID。记述式提问生成部(119)针对这样的提问ID以规定的顺序,例如提问ID的升序等排列,将最小的提问ID设为接下来应进行的重要提问(S2005)。On the other hand, the case where it is determined that the document model can be specified and the process is shifted to the descriptive question generation unit ( 119 ) will be described. First, the descriptive question generation unit (119) compares the answer history data (1405) with the document model data (1705), and determines the question to be performed next. Specifically, the descriptive question generation unit (119) compares the list of question IDs in the descriptive question item list (1803) of the document model data (1705) with the question ID (1602) of the answer history data (1405), The question IDs that are not included in the answer history data (1405) but are included in the descriptive question item list (1803) are investigated. The descriptive question generation unit (119) arranges such question IDs in a predetermined order, for example, in ascending order of question IDs, and sets the smallest question ID as the next important question (S2005).

接着,记述式提问生成部(119)从记述式提问DB(120)取得与重要提问的提问ID对应的记述式提问数据(2007)(S2006)。在图21中表示该记述式提问数据(2007)具有的数据。记述式提问数据(2007)将作为提问数据的识别符的提问ID(2101)、作为提示给利用者(102)的文章的提问文(2102)、作为要求回答的项目的名称的回答项目名(2103)对应起来进行保持。记述式提问生成部(119)取得与重要提问的提问ID对应的记述式提问数据(2007),生成提问文数据(511)。记述式提问生成部(119)作为提问文数据(511)的利用者ID(1201)储存利用者数据(503)中包含的利用者ID(701),作为提问ID(1202)储存记述式提问数据(2007)的提问ID(2101),提问类别(1203)储存表示记述式提问的代码值,作为提问文(1204)储存记述式提问数据(2007)的提问文(2102),在回答信息(1205)中储存回答项目名(2103)。由此,能够生成提问文数据(511)。Next, the descriptive question generation unit (119) acquires descriptive question data (2007) corresponding to the question ID of the important question from the descriptive question DB (120) (S2006). Fig. 21 shows the data included in the descriptive question data (2007). The descriptive question data (2007) contains the question ID (2101) as the identifier of the question data, the question text (2102) as the text presented to the user (102), and the answer item name ( 2103) correspond to hold. The descriptive question generation unit (119) acquires descriptive question data (2007) corresponding to the question ID of the important question, and generates question text data (511). The descriptive question generation unit (119) stores the user ID (701) included in the user data (503) as the user ID (1201) of the question text data (511), and stores the descriptive question data as the question ID (1202). (2007) question ID (2101), question type (1203) stores a code value representing a descriptive question, as question text (1204) stores a question text (2102) of descriptive question data (2007), and in answer information (1205) ) to store the answer item name (2103). Thereby, question text data can be generated (511).

在提问生成处理(S505)的最后,提问控制部(112)将提问文数据(511)和在如果确定了文档模型的情况下也将该文档模型ID一并返回到输入输出受理部(110),由此,结束(S2008)。然后,在图14所示的(S1413)中,输入输出受理部(110)在如果记述式提问生成部(119)进行了动作的情况下,将利用者数据(503)的问答阶段(703)更新为文档信息收集阶段,将文档模型ID(704)更新为其结果的文档模型ID。此外,输入输出受理部(110)在如果文案生成部(115)进行了动作的情况下,将问答阶段(703)设为文案阅览阶段。At the end of the question generation process ( S505 ), the question control unit ( 112 ) returns the question text data ( 511 ) and the document model ID to the input/output accepting unit ( 110 ) together with the document model ID if the document model is identified. , thereby ending (S2008). Then, in ( S1413 ) shown in FIG. 14 , if the descriptive question generation unit ( 119 ) operates, the input/output acceptance unit ( 110 ) executes the question-and-answer phase ( 703 ) of the user data ( 503 ). Updating to the document information collection phase, the document model ID (704) is updated to its resulting document model ID. In addition, the input/output accepting unit (110) sets the question-and-answer phase (703) as a copy-reading phase when the copy generation unit (115) operates.

之后,输入输出受理部(110)向利用者(102)提示文章。在如果提问文数据(511)的提问类别(1203)为选择式提问的情况下,显示图13那样的提问画面(304)。在提问类别(1203)为记述式提问的情况下,显示图22所示那样的提问画面(304)。在该画面中,显示提问文(2201)、与回答项目名(2103)对应且能够输入回答的文本框(2202)、发送回答结果的回答按钮(2203)。在该例中,利用者(102)向文本框(2202)输入回答并按下回答按钮(2203),由此,能够发送回答。此时,需要注意的是,对于未显示在画面上的利用者ID(601)、提问ID(602)也需要保持。此外,也可以在该画面中显示利用者名(602)等。After that, the input/output reception unit (110) presents the text to the user (102). When the question type ( 1203 ) of the question text data ( 511 ) is a selective question, a question screen ( 304 ) as shown in FIG. 13 is displayed. When the question type ( 1203 ) is a descriptive question, a question screen ( 304 ) as shown in FIG. 22 is displayed. On this screen, a question text ( 2201 ), a text box ( 2202 ) corresponding to the answer item name ( 2103 ) and in which an answer can be input, and an answer button ( 2203 ) for transmitting the answer result are displayed. In this example, the user ( 102 ) inputs an answer into the text box ( 2202 ) and presses the answer button ( 2203 ), whereby the answer can be sent. At this time, it should be noted that the user ID ( 601 ) and the question ID ( 602 ) that are not displayed on the screen also need to be held. In addition, the user name ( 602 ) and the like may be displayed on this screen.

如上所述,当反复执行文档信息收集阶段的问答处理(305)时,都会出现图14的文案制作状况确定处理(S1406)能够制作文案这样的结果。此时,文案制作请求(1411)被送出到文案生成部(115),执行文案生成处理(S1412)。进行了该文案生成处理(S1412)的状态是文案阅览阶段。在图23中表示文案制作请求(1411)具有的信息。文案生成请求(1411)具有以利用者数据(503)的利用者ID(701)为基础的利用者ID(2301)、以利用者数据(503)的利用者名(702)为基础的利用名(2302)、在问答处理(305)中确定出的文档ID(2303)的数据。As described above, when the question-and-answer process ( 305 ) in the document information collection stage is repeatedly executed, the result that the copy-writing status determination process ( S1406 ) in FIG. 14 can generate a copy is always obtained. At this time, the copy creation request (1411) is sent to the copy generation unit (115), and the copy generation process is executed (S1412). The state in which this copy generation process ( S1412 ) has been performed is the copy reading stage. FIG. 23 shows the information included in the copy creation request (1411). The copy creation request (1411) has a user ID (2301) based on the user ID (701) of the user data (503), and a user name (702) based on the user name (702) of the user data (503). (2302) Data of the document ID (2303) determined in the question and answer process (305).

在图24中表示文案生成处理(S1412)的流程的例子。在文案生成处理(S1412)中,文案生成部(115)以回答历史数据(1405)和文档模型数据(1705)为基础生成文案。因此,文案生成部(115)以利用者ID(2301)为基础,从回答记录DB(113)的回答历史数据(1405)中选择并取得利用者ID(1601)一致的数据,从文档模型DB(114)中取得文档模型ID(1801)与文案生成请求(1411)的文档ID(2303)一致的文档模型数据(1705)(S2401)。接着,文案生成部(115)使用取得的文档模型数据(1705)的文档模板(1802),在模板的中括号内的提问ID所对应的部分插入回答历史数据(1405)的回答内容(1604)(S2402)。最后,文案生成部(115)在必要的范围内添加利用者名等信息来生成文案数据(2404)(S2403)。在图25中表示生成的文案数据(2404)具有的信息。文案数据(2404)具有以文案生成请求(1411)的利用者ID(2301)为基础的利用者ID(2501)、同样以利用者名(2302)为基础的利用者名(2502)、在完成模板的处理(S2403)中生成的文案文本(2503)。An example of the flow of the copy generation process (S1412) is shown in FIG. 24 . In the copy generation process (S1412), the copy generation unit (115) generates copy based on the answer history data (1405) and the document model data (1705). Therefore, based on the user ID (2301), the copy generation unit (115) selects and acquires data matching the user ID (1601) from the answer history data (1405) of the answer record DB (113), In (114), the document model data (1705) whose document model ID (1801) matches the document ID (2303) of the copy creation request (1411) is acquired (S2401). Next, the copy generation unit (115) uses the document template (1802) of the acquired document model data (1705) to insert the answer content (1604) of the answer history data (1405) into the portion corresponding to the question ID in the square brackets of the template. (S2402). Finally, the copy generation unit (115) generates copy data (2404) by adding information such as the user name to a necessary range (S2403). FIG. 25 shows the information contained in the generated copy data (2404). The copy data (2404) has a user ID (2501) based on the user ID (2301) of the copy creation request (1411), and a user name (2502) based on the user name (2302) as well. The copy text (2503) generated in the processing of the template (S2403).

文案数据(2404)在文案生成处理(S1412)结束后,被传递给输入输出受理部(110),用于文案显示(308)的生成。在图26中表示基于该文案显示(308)的信息提示的例子。在该画面(2601)中,显示了生成的文案(2602)、结束显示的完成按钮(2603)。显示的文案是在根据利用者的回答而选择出的模板中填补必要的项目而得到的,被认为与利用者应书写的报告文非常接近。当该完成按钮(2603)被按下时,输入输出受理部(110)生成画面显示结束并且记入了该文案的文本文件。另外,也可以通过公知的方法复制和粘贴该文案等。The copy data ( 2404 ) is passed to the input/output accepting unit ( 110 ) after the copy generation process ( S1412 ) is completed, and is used for generation of the copy display ( 308 ). An example of the information presentation based on the copy display (308) is shown in FIG. 26 . On this screen ( 2601 ), the generated copy ( 2602 ) and a completion button ( 2603 ) for ending the display are displayed. The displayed copy is obtained by filling the necessary items in the template selected based on the user's answer, and is considered to be very close to the report text that the user should write. When the completion button ( 2603 ) is pressed, the input/output accepting unit ( 110 ) generates a text file in which the screen display is completed and the copy is entered. In addition, the copy and the like can also be copied and pasted by a known method.

根据以上的实施例,在将实验调查等报告文档化时,能够不犹豫应该书写怎样的文档而在短时间内执笔。该文案不一定是完整的,但能够以施加校正的程度制作满足充分使用的报告书。因此,业务的从业者能够不浪费时间而频繁地书写报告书,能够抑制经验上的见解的丧失。According to the above-mentioned embodiment, when documenting a report such as an experimental investigation, it is possible to write in a short time without hesitating what kind of document should be written. The copy does not have to be complete, but it is possible to make a report sufficient for full use to the extent that corrections are applied. Therefore, the business practitioner can frequently write reports without wasting time, thereby suppressing the loss of empirical insights.

例如,具有:文档模型决定部(例如,选择式提问生成部117、提问控制部112、图20的S2001),其根据针对选择式提问的回答和决定针对该回答的进一步的提问的提问决定模型(例如,提问决定模型(507)),决定储存了向用户提示的文案的模板(例如,文案模板(1902))的文档模型(例如,文档模型数据(1705));模板应用部(例如,记述式提问生成部119、提问控制部112、(图20的S2002、S2005、S2006、S2008、图17的S1705)),其根据决定出的上述文档模型和上述回答或针对上述进一步的提问的回答,进行用于提问在上述文档模型中储存的上述文案的模板中不足的内容的记述式提问,将针对该记述式提问的回答应用于上述文案的模板中;以及提示处理部(例如,提问控制部112、输入输出受理部110、图14的S1412、S1414),其将应用了针对上述记述式提问的回答的文案的模板作为向用户提示的文案进行提示,因此,不花费很多工夫就容易将仅利用者记忆的信息反映到文档中。结果,能够频繁地制作报告书,能够将仅从业者记忆且容易散失的见解作为文档保留,进行再利用。For example, there is a document model determination unit (for example, the selective question generation unit 117, the question control unit 112, S2001 in FIG. 20) that determines a model based on the answer to the selective question and the question that determines further questions for the answer (for example, the question decision model (507)), which determines the document model (for example, the document model data (1705)) in which the template (for example, the copy template (1902)) of the copy presented to the user is stored; the template application unit (for example, The descriptive question generation unit 119, the question control unit 112, (S2002, S2005, S2006, S2008 in FIG. 20, S1705 in FIG. 17)) based on the determined document model and the above-mentioned answers or answers to the above-mentioned further questions , performing a descriptive question for asking the content that is insufficient in the template of the above-mentioned copy stored in the above-mentioned document model, and applying the answer to the descriptive question to the template of the above-mentioned copy; and a prompt processing unit (for example, a question control section 112, input/output accepting section 110, S1412, S1414 in FIG. 14), which presents a template of a copy to which the answer to the above-mentioned descriptive question is applied as a copy to be presented to the user, so that it is easy to Only the information memorized by the user is reflected in the document. As a result, reports can be produced frequently, and insights that are only memorized by the practitioner and easily lost can be retained as a document and reused.

另外,上述文档模型决定部反复进行针对上述回答的进一步的提问和针对该提问的来自用户的回答,直到决定上述文档模型为止,因此,能够高精度地决定适合于用户的文档模型。Further, the document model determination unit repeats a further question to the answer and an answer from the user to the question until the document model is determined. Therefore, a document model suitable for the user can be determined with high accuracy.

另外,上述模板应用部反复进行上述记述式提问和针对该记述式提问的来自用户的回答,直到在上述文案的模板中没有不足的内容为止,因此,能够制作完成度高的文案。Further, the template application unit repeats the descriptive question and the user's answer to the descriptive question until there is no insufficient content in the template of the copy, so that a copy with a high degree of completion can be created.

另外,上述文档模型决定部使用由根据上述回答以及针对上述进一步的提问的回答来选择上述选择式提问的分支构成的上述提问决定模型(例如,图10所示的决策树),将与针对上述分支最深的选择式提问的回答对应的文档模型决定为储存了上述文案的模板的文档模型,因此,能够高效地决定应确定的文档模型。In addition, the document model determination unit uses the question determination model (for example, the decision tree shown in FIG. 10 ) composed of the branch that selects the selective question based on the answer and the answer to the further question, and combines the The document model corresponding to the answer to the multiple-choice question with the deepest branch is determined as the document model in which the template of the above-mentioned copy is stored. Therefore, the document model to be determined can be efficiently determined.

另外,上述文档模型决定部使用高斯过程法,推定针对上述选择式提问的回答,使用推定出的回答中可靠度最高的接下来应进行的选择式提问,决定储存了上述文案的模板的文档模型,因此,即使在存在未得到回答的提问的情况下,也能够决定用于决定文档模型的下一个提问,能够决定文档模型。Further, the document model determination unit estimates an answer to the multiple-choice question using a Gaussian process method, and determines a document model in which the template of the copy is stored using the multiple-choice question to be performed next with the highest reliability among the estimated answers. Therefore, even when there is an unanswered question, the next question for determining the document model can be determined, and the document model can be determined.

这样,在本系统中,分为以下2个阶段来执行询问:(1)进行用于确定见解模型的选择式提问,沿着决策树抛出封闭问题,由此,确定要输出什么样的见解的阶段;以及(2)作为用于文档化的详细提问而进行记述式提问,沿着确定出的见解模型,询问应输出的见解的详细部分的提问(主要是开放问题),通过事先学习来决定决策树,由此,能够以较少的提问次数高精度且高效地确定见解模式,能够减少用户的负荷。In this way, in the present system, the inquiry is performed in the following two stages: (1) Selective inquiry for determining an opinion model is carried out, and closed questions are thrown along the decision tree, thereby determining what kind of opinion to output and (2) descriptive questions as detailed questions for documentation, questions (mainly open-ended questions) that ask the detailed parts of the insights to be output along the determined insight model, and are learned through prior learning. By determining the decision tree, the insight pattern can be accurately and efficiently specified with a small number of questions, and the load on the user can be reduced.

实施例2Example 2

在图27中表示作为本发明的报告书执笔辅助系统的另一例的文档制作辅助装置的实施例2的结构。实施例2的文档制作辅助装置(101)与实施例1的结构的不同点在于,具有更新问答阶段决定模型(116)的功能,具有阶段决定模型更新部(2701)。另外,问答阶段决定模型(116)的提问决定模型(507)能够进行基于阶段决定模型更新部(2701)的更新。FIG. 27 shows the configuration of the second embodiment of the document preparation assisting device, which is another example of the report writing assisting system of the present invention. The document creation assisting device (101) of the second embodiment is different from the configuration of the first embodiment in that it has a function of updating the question-and-answer stage determination model (116), and has a stage determination model updating unit (2701). In addition, the question determination model ( 507 ) of the question and answer stage determination model ( 116 ) can be updated by the stage determination model update unit ( 2701 ).

在图28中表示提问决定模型(507)的数据构造的一例。该构造与实施例1在结果的构造方面不同,在图中,结果1(903)的内容不同。在图28中,结果不是关联一个文档模型ID,而是与多个文档模型ID对应,存储多个包含提问ID的文档ID表(2901),在该文档ID表(2901)中存储用于对文档模型ID进行计数的计数表(2902)。在计数表(2902)中储存有将提问ID、文档模型ID、以及表示选择了该文档模型的次数的计数对应起来的组。这些各要素对应于一个提问。An example of the data structure of the question determination model (507) is shown in FIG. 28 . This configuration is different from Example 1 in the configuration of the result, and in the figure, the content of the result 1 (903) is different. In FIG. 28, the result is not associated with one document model ID, but is associated with a plurality of document model IDs, and a plurality of document ID tables (2901) containing question IDs are stored. A count table (2902) that counts the document model IDs. In the count table ( 2902 ), a group is stored in which the question ID, the document model ID, and the count indicating the number of times the document model has been selected are associated with each other. Each of these elements corresponds to a question.

在图29中表示实施例2的问答阶段决定的示意图。在实施例2的问答阶段决定用的决策树中,成为在构成树的末尾的文档ID表(2901)中将按文档ID对应的提问ID和选择次数的计数对应起来的计数表(2902)为对应的形式。该计数(2803)在公知的决策树的学习中也被使用,但文档制作辅助装置(101)能够按针对成为提问决定模型(507)的基础的数据(2903)追寻决策树而到达的树的末尾,对数据(2903)具有的每个文档模型ID的件数进行合计而生成。该提问ID与确认针对各文档模型的妥当性的提问关联。如果在针对任一提问都没有与回答历史数据(1405)对应的数据的情况下,选择计数(2803)最大的提问ID作为重要提问,通过输入输出受理部(110)显示基于该重要提问的提问画面。在图30中表示这样的提问画面(304)的例子。图中的提问文(3001)中的“现场视察的定例报告”是与文档模型ID对应的语句,要求对其进行是/否(3002)的回答。FIG. 29 shows a schematic diagram of the question-and-answer stage determination in the second embodiment. In the decision tree for question-and-answer phase determination in the second embodiment, the document ID table (2901) at the end of the tree is a count table (2902) in which question IDs corresponding to document IDs and the count of the number of selections are associated as follows: corresponding form. This count ( 2803 ) is also used in the learning of a known decision tree, but the document creation assisting device ( 101 ) can follow the decision tree for the data ( 2903 ) that is the basis of the question decision model ( 507 ) and arrive at the tree. Finally, the data (2903) is generated by summing up the number of documents for each document model ID. This question ID is associated with a question for confirming the validity of each document model. If there is no data corresponding to the answer history data ( 1405 ) for any question, the question ID with the largest count ( 2803 ) is selected as the important question, and the input/output accepting unit ( 110 ) displays the question based on the important question screen. An example of such a question screen ( 304 ) is shown in FIG. 30 . "Regular report of on-site inspection" in the question text (3001) in the figure is a sentence corresponding to the document model ID, and a yes/no (3002) answer is required.

针对该提问ID(2801)的回答与实施例1同样地在回答历史数据(1405)中记录该信息。文档制作辅助装置(101)在此后的问答阶段决定的处理中,在经过与实施例1同样的过程而到达计数表(2902)时,在确认了回答历史数据(1405)中是否没有与本计数表(2902)对应的数据之后,如果有“是”这样的回答,则为以该文档模型ID确定了文章模型的结果。文档制作辅助装置(101)如果只有“否”,则将未回答的提问ID中的计数最大的提问ID作为下一个重要提问。通过该实现方式,即使在问答阶段决定模型(116)无法正确地确定文档模型的情况下,也能够确定文档模型。The answer to the question ID ( 2801 ) is recorded in the answer history data ( 1405 ) as in the first embodiment. When the document creation assisting device (101) reaches the count table (2902) through the same procedure as in the first embodiment in the process determined in the question and answer stage after that, it is checked whether the answer history data (1405) does not match the present count. After the data corresponding to the table (2902), if there is an answer like "Yes", it is the result of determining the article model with the document model ID. If there is only "No", the document creation assisting device (101) sets the question ID with the largest count among the unanswered question IDs as the next important question. With this implementation, the document model can be determined even if the question-and-answer phase decision model (116) cannot correctly determine the document model.

以所述实现方式为前提,能够更新问答阶段决定模型(116)。在图31中表示实施例2的问答处理(305)的处理流程。与实施例1不同的点在于,在提问控制部(112)生成了提问之后,能够进行基于阶段决定模型更新部(2701)的问答阶段决定模型的更新(S3101)。作为该更新处理,阶段决定模型更新部(2701)针对追寻决策树而到达的树的末尾即计数表(2902),使选择了“是”的提问ID的计数增加1,由此,能够以更适当的顺序进行提问。另外,阶段决定模型更新部(2701)在基础数据的表(2903)中追加本利用者的回答来再构建决策树,由此,能够提高问答阶段的确定精度。Premised on the described implementation, the question-and-answer phase decision model (116) can be updated. FIG. 31 shows the processing flow of the question and answer process (305) of the second embodiment. The difference from the first embodiment is that after the question control unit (112) generates the question, the question-and-answer phase determination model can be updated by the phase determination model update unit (2701) (S3101). As this update process, the stage determination model update unit (2701) increases the count of the question ID for which "Yes" is selected for the count table (2902), which is the end of the tree reached by tracing the decision tree. Ask the questions in the appropriate order. In addition, the step determination model update unit (2701) adds the user's answer to the basic data table (2903) to reconstruct the decision tree, thereby improving the accuracy of determining the question and answer phase.

但是,在该更新时,从不限于具有全部回答这一点出发,需要注意的是,需要使用即使在数据有缺损的情况下也发挥功能的公知的算法。通过采用实施例2的实施方式,能够提高问答阶段的确定过程的精度,更适当地确定模板。However, at the time of this update, it is not limited to have all the answers, and it should be noted that it is necessary to use a well-known algorithm that functions even when data is missing. By adopting the implementation of the second embodiment, the accuracy of the determination process of the question and answer phase can be improved, and the template can be determined more appropriately.

这样,根据实施例2的系统,关于上述文档模型决定部,在存在对于针对上述选择式提问的回答或针对上述进一步的提问的回答而决定的多个文档模型的候补(例如,计数表(2902))的情况下,向用户提示用于确认文档模型的妥当性的提问(例如,图30所示的提问文(3001)),根据针对提示给该用户的提问的回答,决定储存了上述文案的模板的文档模型。因此,即使在存在多个文档模型的候补的情况下,也能够可靠地确定应提示的文档模型。In this way, according to the system of the second embodiment, in the document model determination unit, there are a plurality of document model candidates (for example, a count table (2902) determined in response to an answer to the optional question or an answer to the further question )), a question for confirming the validity of the document model is presented to the user (for example, the question text (3001) shown in FIG. 30), and it is determined that the above-mentioned text is stored based on the answer to the question presented to the user The template's document model. Therefore, even when there are a plurality of document model candidates, the document model to be presented can be reliably specified.

另外,由于具有将上述文档模型决定部决定出的上述文档模型与上述提问决定模型对应起来的提问决定模型更新部(例如,阶段决定模型更新部(2701)),因此,能够将确定出的文档模型保持为更新后的状态。In addition, since there is a question determination model updating unit (for example, the stage determination model updating unit (2701)) that associates the document model determined by the document model determining unit with the question determination model, the determined document can be The model remains in the updated state.

另外,上述提问决定模型更新部根据从对于针对上述选择式提问的回答或针对所述进一步的提问的回答而决定的多个文档模型的候补中选择了文档模型的次数(例如,存储在计数表(2902)中的计数的值),决定与上述提问决定模型对应起来的文档模型,因此,能够根据选择出的次数,即频率,确定应提示的文档模型。Further, the question determination model updating unit may select the document model from the plurality of document model candidates determined in response to the answer to the optional question or to the further question based on the number of times (for example, stored in a count table) (Count value in (2902)), the document model corresponding to the question determination model described above is determined, so the document model to be presented can be determined based on the selected number of times, that is, the frequency.

符号说明Symbol Description

101 文档制作辅助装置101 Document production aids

110 输入输出受理部110 Input and output reception section

111 利用者信息DB111 User information DB

112 提问控制部112 Question Control Department

113 回答记录DB113 Answer record DB

114 文档模型DB114 Document Model DB

115 文案生成部115 Copywriting Department

116 问答阶段决定模型116 Question and answer phase decision model

117 选择式提问生成部117 Selective Question Generation Department

118 选择式提问DB118 Selected Question DB

119 记述式提问生成部119 Descriptive Question Generation Section

120 记述式提问DB120 Descriptive question DB

507 用于模板决定的提问决定模型507 Question Decision Model for Template Decision

701 表示利用者的识别符的利用者ID。701 indicates the user ID of the user's identifier.

Claims (9)

1.一种报告书执笔辅助系统,其特征在于,具有:1. A report writing assistant system, characterized in that it has: 文档模型决定部,其根据针对选择式提问的回答和决定针对所述回答的进一步的提问的提问决定模型,决定储存了向用户提示的文案的模板的文档模型;a document model determination unit that determines a document model in which a template of a copy to be presented to the user is stored, based on the answer to the selective question and the question determination model for determining further questions for the answer; 模板应用部,其根据决定出的所述文档模型和所述回答或者针对所述进一步的提问的回答,进行用于提问储存在所述文档模型中的所述文案的模板中不足的内容的记述式提问,将针对该记述式提问的回答应用于所述文案的模板;以及A template application unit that, based on the determined document model and the answer or an answer to the further question, performs description of the content that is insufficient in the template for questioning the copy stored in the document model a descriptive question to which the answer to the descriptive question is applied to a template for said copy; and 提示处理部,其将应用了针对所述记述式提问的回答的文案的模板作为向所述用户提示的文案进行提示。A presentation processing unit that presents a template of a copy to which the answer to the descriptive question is applied as a copy to be presented to the user. 2.根据权利要求1所述的报告书执笔辅助系统,其特征在于,2. The report writing assistance system according to claim 1, characterized in that: 所述文档模型决定部反复进行针对所述回答的进一步的提问和针对该提问的来自用户的回答,直到决定所述文档模型为止。The document model determination unit repeats a further question to the answer and an answer from the user to the question until the document model is determined. 3.根据权利要求1所述的报告书执笔辅助系统,其特征在于,3. The report writing assistance system according to claim 1, characterized in that: 所述模板应用部反复进行上述记述式提问和针对该记述式提问的来自用户的回答,直到在上述文案的模板中没有不足的内容为止。The template application unit repeats the descriptive question and the user's answer to the descriptive question until there is no insufficient content in the template of the copy. 4.根据权利要求1所述的报告书执笔辅助系统,其特征在于,4. The report writing assistance system according to claim 1, wherein: 所述文档模型决定部使用由根据所述回答以及针对所述进一步的提问的回答来选择所述选择式提问的分支构成的所述提问决定模型,将与针对所述分支最深的选择式提问的回答对应的文档模型决定为储存了所述文案的模板的文档模型。The document model determination unit uses the question determination model composed of the branch that selects the alternative question based on the answer and the answer to the further question, and uses the question decision model for the alternative question with the deepest branch. The document model corresponding to the answer is determined as the document model that stores the template of the copy. 5.根据权利要求1所述的报告书执笔辅助系统,其特征在于,5. The report writing assistance system according to claim 1, wherein: 所述文档模型决定部使用高斯过程法,推定针对所述选择式提问的回答,使用推定出的回答中可靠度最高的接下来应进行的选择式提问,决定储存了所述文案的模板的文档模型。The document model determination unit estimates an answer to the optional question using a Gaussian process method, and determines a document in which the template of the copy is stored using the next optional question with the highest reliability among the estimated answers. Model. 6.根据权利要求1所述的报告书执笔辅助系统,其特征在于,6. The report writing assistance system according to claim 1, wherein: 所述文档模型决定部在存在对于针对所述选择式提问的回答或针对所述进一步的提问的回答而决定的多个文档模型的候补的情况下,将用于确认文档模型的妥当性的提问提示给用户,根据针对提示给该用户的提问的回答,决定储存了所述文案的模板的文档模型。The document model determination unit issues a question for confirming the validity of the document model when there are a plurality of document model candidates determined for the answer to the optional question or the answer to the further question The user is prompted, and based on the answer to the question prompted to the user, a document model in which the template of the copy is stored is determined. 7.根据权利要求1所述的报告书执笔辅助系统,其特征在于,7. The report writing assistance system according to claim 1, wherein: 所述报告书执笔辅助系统具有:提问决定模型更新部,其将所述文档模型决定部决定出的所述文档模型与所述提问决定模型对应起来。The report writing assistance system includes a question determination model update unit that associates the document model determined by the document model determination unit with the question determination model. 8.根据权利要求7所述的报告书执笔辅助系统,其特征在于,8. The report writing assistance system according to claim 7, wherein: 所述提问决定模型更新部根据从对于针对所述选择式提问的回答或针对所述进一步的提问的回答而决定的多个文档模型的候补中选择了文档模型的次数,决定与所述提问决定模型对应的文档模型。The question decision model updating unit decides the number of times a document model is selected from among a plurality of document model candidates determined in response to the answer to the selective question or to the further question The document model corresponding to the model. 9.一种报告书执笔辅助方法,其特征在于,9. An auxiliary method for writing a report, characterized in that: 文档模型决定部根据针对选择式提问的回答和决定针对所述回答的进一步的提问的提问决定模型,决定储存了向用户提示的文案的模板的文档模型,The document model determination unit determines the document model in which the template of the copy presented to the user is stored, based on the answer to the selective question and the question determination model for determining further questions in response to the answer, 模板应用部根据决定出的所述文档模型和所述回答或者针对所述进一步的提问的回答,进行用于提问储存在所述文档模型中的所述文案的模板中不足的内容的记述式提问,将针对该记述式提问的回答应用于所述文案的模板,The template application unit performs a descriptive question for questioning the content that is insufficient in the template of the copy stored in the document model, based on the determined document model and the answer or the answer to the further question , applying the answer to the descriptive question to the template of the copy, 提示处理部将应用了针对所述记述式提问的回答的文案的模板作为向所述用户提示的文案进行提示。The presentation processing unit presents a template of the copy to which the answer to the descriptive question is applied as the copy to be presented to the user.
CN202180008950.7A 2020-03-25 2021-01-20 Report pen holding auxiliary system and report pen holding auxiliary method Pending CN114930377A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
JP2020053666A JP7321959B2 (en) 2020-03-25 2020-03-25 Report writing support system, report writing support method
JP2020-053666 2020-03-25
PCT/JP2021/001922 WO2021192556A1 (en) 2020-03-25 2021-01-20 Report writing assistance system and report writing assistance method

Publications (1)

Publication Number Publication Date
CN114930377A true CN114930377A (en) 2022-08-19

Family

ID=77886690

Family Applications (1)

Application Number Title Priority Date Filing Date
CN202180008950.7A Pending CN114930377A (en) 2020-03-25 2021-01-20 Report pen holding auxiliary system and report pen holding auxiliary method

Country Status (5)

Country Link
US (1) US11914950B2 (en)
EP (1) EP4131129A4 (en)
JP (1) JP7321959B2 (en)
CN (1) CN114930377A (en)
WO (1) WO2021192556A1 (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20240242037A1 (en) * 2023-01-13 2024-07-18 Casetext, Inc. Generative text model interface system
US12159119B2 (en) 2023-02-15 2024-12-03 Casetext, Inc. Text generation interface system
US11861320B1 (en) 2023-02-27 2024-01-02 Casetext, Inc. Text reduction and analysis interface to a text generation modeling system
JP7648261B1 (en) 2024-12-02 2025-03-18 AI-DataScience株式会社 Know-how research support device and application program

Citations (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1794233A (en) * 2005-12-28 2006-06-28 刘文印 Network user interactive asking answering method and its system
US20060287966A1 (en) * 2004-12-21 2006-12-21 Oracle International Corporation Methods and systems for authoring customized contracts using contract templates that include user-configured rules and questions
US20070203935A1 (en) * 2006-02-28 2007-08-30 Business Objects, S.A. Apparatus and method for selecting a subset of report templates based on specified criteria
US20080250102A1 (en) * 2007-04-06 2008-10-09 Konica Minolta Medical & Graphic, Inc. Information processing system
JP2008269041A (en) * 2007-04-17 2008-11-06 Konica Minolta Medical & Graphic Inc Database system and program
US7861161B1 (en) * 2001-06-19 2010-12-28 Microstrategy, Inc. Report system and method using prompt objects
CN103020035A (en) * 2011-08-31 2013-04-03 株式会社东芝 FAQ production support system
CN106250360A (en) * 2016-01-22 2016-12-21 众德迪克科技(北京)有限公司 A kind of assisted writing formula robot device and robot assisted writing method
US20170031891A1 (en) * 2015-07-29 2017-02-02 Mark43, Inc. Determining incident codes using a decision tree
US20170148126A1 (en) * 2015-11-24 2017-05-25 The Nielsen Company (Us), Llc Detecting watermark modifications
CN110352418A (en) * 2016-12-06 2019-10-18 微软技术许可有限责任公司 Inquiry disambiguation is carried out by disambiguating dialogue problem
JP2020021302A (en) * 2018-08-01 2020-02-06 Nttテクノクロス株式会社 Document creation device, document creation system, document creation method, and program
CN110874403A (en) * 2018-08-29 2020-03-10 株式会社日立制作所 Question answering system, question answering processing method and question answering integrated system

Family Cites Families (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1303811A4 (en) * 2000-07-17 2005-06-08 Morgan Stanley Dean Witter & C Object-oriented document assembly system
US7340675B1 (en) * 2001-05-10 2008-03-04 Microsoft Corporation System and method for creating web pages with word processing templates
US20160321583A1 (en) * 2002-08-01 2016-11-03 Elizabeth C. Jones Change navigation toolkit
JP3908634B2 (en) 2002-09-11 2007-04-25 株式会社東芝 Search support method and search support device
US20050278623A1 (en) * 2004-05-17 2005-12-15 Dehlinger Peter J Code, system, and method for generating documents
US20060282396A1 (en) * 2005-06-09 2006-12-14 Civil Foundation, Llc Multi-jurisdictional electronic-commerce legal products, methods of production and methods of conducting business therewith
JP2008262432A (en) 2007-04-13 2008-10-30 Toyo Eng Corp Data processing apparatus, data processing system, computer program
JP5890078B1 (en) * 2015-06-29 2016-03-22 楽天株式会社 Information processing apparatus, information processing method, program, and storage medium
AU2017216248B2 (en) * 2016-02-03 2021-11-25 Global Software Innovation Pty Ltd Systems and methods for generating electronic document templates and electronic documents
JP6535974B1 (en) * 2018-08-29 2019-07-03 Gva Tech株式会社 Legal document preparation support system, legal document preparation support method and program
US11294555B2 (en) * 2019-04-24 2022-04-05 Appian Corporation Intelligent manipulation of dynamic declarative interfaces
KR102305181B1 (en) * 2019-07-04 2021-09-27 주식회사 포시에스 Method for providing electric document using chatbot, apparatus and method for writing electric document using chatbot
EP4010839A4 (en) * 2019-08-05 2023-10-11 AI21 Labs Systems and methods of controllable natural language generation
KR102315109B1 (en) * 2019-11-22 2021-10-21 주식회사 포시에스 Apparatus and method for writing electronic document by interactive type and document type, method for providing interactive type electronic documnet

Patent Citations (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7861161B1 (en) * 2001-06-19 2010-12-28 Microstrategy, Inc. Report system and method using prompt objects
US20060287966A1 (en) * 2004-12-21 2006-12-21 Oracle International Corporation Methods and systems for authoring customized contracts using contract templates that include user-configured rules and questions
CN1794233A (en) * 2005-12-28 2006-06-28 刘文印 Network user interactive asking answering method and its system
US20070203935A1 (en) * 2006-02-28 2007-08-30 Business Objects, S.A. Apparatus and method for selecting a subset of report templates based on specified criteria
US20080250102A1 (en) * 2007-04-06 2008-10-09 Konica Minolta Medical & Graphic, Inc. Information processing system
JP2008269041A (en) * 2007-04-17 2008-11-06 Konica Minolta Medical & Graphic Inc Database system and program
CN103020035A (en) * 2011-08-31 2013-04-03 株式会社东芝 FAQ production support system
US20170031891A1 (en) * 2015-07-29 2017-02-02 Mark43, Inc. Determining incident codes using a decision tree
US20170148126A1 (en) * 2015-11-24 2017-05-25 The Nielsen Company (Us), Llc Detecting watermark modifications
CN106250360A (en) * 2016-01-22 2016-12-21 众德迪克科技(北京)有限公司 A kind of assisted writing formula robot device and robot assisted writing method
CN110352418A (en) * 2016-12-06 2019-10-18 微软技术许可有限责任公司 Inquiry disambiguation is carried out by disambiguating dialogue problem
JP2020021302A (en) * 2018-08-01 2020-02-06 Nttテクノクロス株式会社 Document creation device, document creation system, document creation method, and program
CN110874403A (en) * 2018-08-29 2020-03-10 株式会社日立制作所 Question answering system, question answering processing method and question answering integrated system

Non-Patent Citations (4)

* Cited by examiner, † Cited by third party
Title
刘瑜;袁健;: "基于RTEM模型的问答社区候选答案排序方法", 电子科技, no. 05, 15 May 2016 (2016-05-15), pages 135 - 139 *
潘炜;沈超;: "列表问答系统中的答案聚类重排序", 计算机应用与软件, 15 July 2010 (2010-07-15), pages 265 - 267 *
苏芳仲;林世平;: "基于事例推理的中文自动问答系统研究", 福建电脑, no. 06, 25 June 2006 (2006-06-25), pages 142 - 143 *
袁晓丰;邱锡鹏;吴立德;黄萱菁;: "基于短语检索和答案排序的列表问题回答方法", 中文信息学报, no. 05, 15 September 2008 (2008-09-15), pages 76 - 81 *

Also Published As

Publication number Publication date
EP4131129A1 (en) 2023-02-08
JP7321959B2 (en) 2023-08-07
EP4131129A4 (en) 2024-04-10
US11914950B2 (en) 2024-02-27
US20230066125A1 (en) 2023-03-02
WO2021192556A1 (en) 2021-09-30
JP2021152837A (en) 2021-09-30

Similar Documents

Publication Publication Date Title
CN114930377A (en) Report pen holding auxiliary system and report pen holding auxiliary method
US11188297B2 (en) Automatic spoken dialogue script discovery
WO2022111244A1 (en) Data processing method and apparatus, electronic device and storage medium
CN109408821B (en) Corpus generation method and device, computing equipment and storage medium
US20140308650A1 (en) Evaluation control
CN109817046A (en) Learning auxiliary method based on family education equipment and family education equipment
US12158902B2 (en) Transition-driven transcript search
US20190295199A1 (en) Intelligent legal simulator
US12242432B2 (en) Guiding a generative model to create and interact with a data structure
CN114238595A (en) A method and system for question answering of metallurgical knowledge based on knowledge graph
CN109615009B (en) Learning content recommendation method and electronic equipment
CN113342942A (en) Corpus automatic acquisition method and device, computer equipment and storage medium
CN109065015B (en) A data collection method, device, device and readable storage medium
KR102244704B1 (en) Method for automatically providing customized work guide to worker of crowdsourcing based projects for artificial intelligence training data generation
CN113780011A (en) Method and device for generative information extraction based on pre-training model
CN118228824A (en) Knowledge question-answering method, knowledge question-answering device, electronic equipment and storage medium
US12147756B2 (en) Apparatus for generating draft document and method therefor
US20200042506A1 (en) Method and component for classifying resources of a database
Dos Santos et al. AI-driven user story generation
JP6437684B1 (en) Problem creation support system, method, and program
JP4176691B2 (en) Problem creation program and problem creation device
CN113050933A (en) Brain graph data processing method, device, equipment and storage medium
JP3910823B2 (en) Questionnaire analysis apparatus, questionnaire analysis method and program
JP7651099B1 (en) Program, method, information processing device, and system
JP2020161011A (en) Information processing apparatus, control method and program

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination